We are looking to hire a full-time Seasonal Analyst within our ERAS Support Services department. The role of a Seasonal Analyst is to review and process a high volume of residency, fellowship application documents, and provide customer support.

ABOUT THE ROLE

A DAY IN THE LIFE of Seasonal Analyst

The primary responsibility of the Seasonal Analyst include:

Provide applicants and medical schools support via phone, e-mail and processing documents.

WORK SCHEDULE for Seasonal Analyst

This seasonal position typically works 7-hour workdays, Monday - Friday, with a flexible virtual work arrangement. Mandatory overtime may be required.

SALARY for Seasonal Analyst (Starting at $21/hr.)

Any offered salary is determined based on competency and skills, prior relevant experience, required degrees/certifications, internal equity within the organization and market competition.

ABOUT US

Intealth brings together the expertise and resources that advance quality in health care education worldwide in order to improve health care for all. Through strategic integration of its nonprofit members, Intealth offers a flexible and multi-layered portfolio of services. These services enhance and support the education and training of health care professionals, verify their qualifications required to practice, and inform the development of health workforce policies around the world.

Intealth is an integrated organization that includes the Educational Commission for Foreign Medical Graduates (ECFMG), established in 1956, and the Foundation for Advancement of International Medical Education and Research (FAIMER), established in 2000. ECFMG and FAIMER created Intealth as a new overarching identity in 2021 to mark the success of a multi-year business transformation resulting in integrated operations. Intealth unites ECFMG and FAIMER under a common vision and leverages their combined expertise and resources for maximum impact.

In recognition of the value of our employees, we strive to offer excellent benefits and an environment that emphasizes professional development and personal wellness. We were named a Top Workplaces in 2021 by the Philadelphia Business Journal.

ABOUT YOU

Our ideal candidate for the Seasonal Analyst has the following skills & experience:

SKILLS

Strong administrative skills and advanced computer skills with Microsoft Outlook, Word, Excel, and PowerPoint.
Ability to quickly learn to work with in-house software a must.

JOB DUTIES & RESPONSIBILITIES

Review and process residency and fellowship application documents; guide applicants though processes related to their residency and fellowship application.
Review all documentation related to applicant's application and ensure timely processing of documents to the applicant's application record.
Coordinate and collaborate with management, peers, & agency staff to ensure quality and timely transmission of all documents.
Identify unique applicant cases, define resolutions, seek approval by manager and document actions.
Provide follow-up correspondence to applicants confirming action taken on each applicant's record.
Provides applicant support via phone and e-mail
Performs other duties, as assigned by managers.

EXPERIENCE

2 years of Customer care/Support experience is preferred.

EDUCATION

Associate's degree preferred or equivalent work experience required.

While our unwavering commitment to promoting quality healthcare worldwide is one of our top priorities, we have a similar commitment to fostering an environment that recognizes people matter as much as the business. You can contribute to meaningful and inspiring work in an inclusive organization that prioritizes your diversity, professional and leadership development, and overall personal wellness. If these organizational priorities resonate with you, then it's time for you to join us! If you feel that you would be right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

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